| Basic | Standard | Premium | |
|---|---|---|---|
| Term | Unlimited | 6 months | 12 months |
| Access to help desk system for user manuals, video tutorials, FAQs etc. |  |
|
|
| E-mail/Ticket Support |  |
|
|
| Max. Support Tickets Per Month | |
10 | Unlimited |
| Real-time Support via Phone/Live Chat | |
|
|
| User Training (2 hours session) | Once within Warranty Period | 2 Times | 4 Times |
| Product Customization | |
20 Hours | 50 Hours |
| Fee | Free | 600 USD | 1400 USD |
* Feel free to contact Support team or concern Business Executive to know more about support packages.
* For online registration, Please visit http://www.designnbuy.com/support-packages.html
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