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Knowledgebase: Support Policy, Packages & Contract
   

The SUPPORT CONTRACT enables YOUR COMPANY to avail of support for specific period, subject to the terms and conditions specified in this document. 1.  TERMS AND CONDITIONS * Support will be available on all working days between 09:00 AM and 11:00 P...
BASIC STANDARD PREMIUM TERM UNLIMITED 6 MONTHS 12 MONTHS ACCESS TO HELP DESK SYSTEM FOR USER MANUALS, VIDEO TUTORIALS, FAQS ETC. E-MAIL/TICKET SUPPORT MAX. SUPPORT TICKETS PER MONTH 10 UNLIMITED REAL-TIME...
In addition to a great product & Solution, Design'n'Buy's success requires quality customer service, during and after the sale. Customer service is there to answer the customer's questions and to satisfactorily resolve any issues that may arise. Having qu...